What brands and retailers should know about ecommerce returns?
Product returns put a financial stress on brands and retailers. The top reason for ecommerce returns hides in the quality of product content itself. Wrong product information, misleading visuals, inability to provide extensive product information, not specific or unclear product descriptions place a threat on a customer's satisfaction.
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- Ecommerce products returns tendencies and statistics worldwide
- Highlights by market industries (Fashion, Jewelry and Luxury, Groceries & Household, Electronic goods, and Health & Beauty Returns)
- Reasons for product returns
- How to reduce returns in e-commerce
- Guidelines to product content upgrade
- Checklist to enhance product content and draw returns to minimum
- AI and Self-Service as a returns prevention method
- How to deal with fraudulent returns and more.