Return deliveries will cost $550 billion by the end of 2020, which is 75.2% more than 4 years ago. How can retailers and brands minimize these numbers? 48% of respondents of a questionnaire for the Top Qualities Online Shoppers say that access to the detailed product information is extremely important to them. In fact, improved product information and its regular update on retail channels change shopper’s decisions and make them more certain about a purchase.