Let’s consider the most popular product discovery questions.
With a personalized commodity exploring journey, you can help users find exactly what they are looking for, not just what your similar clients liked in the past. It increases the chance that each visitor will likely buy from your brand instead of your competitors. This directly affects the ultimate goals of any business – increasing revenue, user satisfaction, and the number of loyal clients.
The product discovery process is a set of user actions that show how your visitors and future clients find and discover your commodities in your online store.
Facing poor product exploration in your eCommerce store your potential clients will feel the gap between what they need to purchase and what they are able to find. If the user didn’t find the right product after 1-3 attempts they will prefer your competitors and most likely will not come back to you anymore. Thus, you lose profit and make a bad impression of your brand.
Based on G2 the following tools and technologies help in eCommerce product discovery: Luigi’s Box, Segmentify, Unbxd, Yext, Elastic Enterprise Search, Coveo, and AddSearch.
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