Delivery Integration

What Is The Delivery Integration Process

• Assess the current process or delivery platform in use and identify areas for improvement;
• Choose a third party delivery service provider that fits the company’s needs, or develop your own network;
• Integrate the service provider’s technology into the company’s existing systems;
• Train employees on the new process and any associated software or technology;
• Test and refine the flow to ensure it is functioning smoothly and efficiently;
• Monitor and analyze the KPIs to continually optimize the process.

Benefits Of Delivery Integration In eCommerce

• Increased Productivity. Process orders faster and more efficiently thanks to automation;
• Reduced Costs. Cut the shipping and handling expenditures and improve the bottom line, minimizing the share of lost or damaged packages;
• Improved Customer Experience. Build loyalty by streamlining the process and reducing the number of errors and mashups;
• Better Visibility. Track packages in real-time and keep customers informed about the status of their orders, and improve clients’ satisfaction;
• Increased Sales. Employ the most suitable eCommerce deliver solution to grow your customer base and increase their market share over time.

What Do I Need To Consider When Integrating Delivery Services

• Compatibility;
• Cost: shipping vs delivery;
• Range of services offered;
• Customer support;
• Integration process;
• Data security;
• Service reputation.

What Are The Risks Associated With Delivery Integration

• Technical Issues. A complex integration process comes with delays, errors, or other problems;
• Data Security. Sharing sensitive customer data and information with a provider can create security risks;
• Service Disruptions. These can impact the eCommerce business’s ability to deliver products to customers on time;
• Compatibility Issues. The provider’s technology and systems may not be fully compatible with your eCommerce platform;
• Cost Overruns. Unexpected expenses can arise during the process, leading to overheads and potential financial challenges;
• Customer Dissatisfaction. Less than a smooth integration can cause customer dissatisfaction and negative reviews;
• Legal and Regulatory Issues. Compliance with regulations governing the shipment of certain products may be a challenge.

What Is The Best Software For Delivery Integration

The best software will depend on the specific needs and requirements of the business, but here are some popular options for DI:

• ShipStation;
• Shippo;
• ShipBob;
• EasyPost;
• Ordoro;
• FedEx Web Services;
• UPS Developer Kit;
• USPS Web Tools.