Back to Glossary

Delivery Integration

What Is Delivery Integration?

Incorporating delivery services into a company’s existing operations and systems, streamlining the workflow for a seamless and efficient delivery process.

What Is The Delivery Integration Process

  • Assess the current process or delivery platform in use and identify areas for improvement;
  • Choose a third party delivery service provider that fits the company’s needs, or develop your own network;
  • Integrate the service provider’s technology into the company’s existing systems;
  • Train employees on the new process and any associated software or technology;
  • Test and refine the flow to ensure it is functioning smoothly and efficiently;
  • Monitor and analyze the KPIs to continually optimize the process.

Benefits Of Delivery Integration In eCommerce

  • Increased Productivity. Process orders faster and more efficiently thanks to automation;
  • Reduced Costs. Cut the shipping and handling expenditures and improve the bottom line, minimizing the share of lost or damaged packages;
  • Improved Customer Experience. Build loyalty by streamlining the process and reducing the number of errors and mashups;
  • Better Visibility. Track packages in real-time and keep customers informed about the status of their orders, and improve clients’ satisfaction;
  • Increased Sales. Employ the most suitable eCommerce deliver solution to grow your customer base and increase their market share over time.

What Do I Need To Consider When Integrating Delivery Services

  • Compatibility;
  • Cost: shipping vs delivery;
  • Range of services offered;
  • Customer support;
  • Integration process;
  • Data security;
  • Service reputation.

What Are The Risks Associated With Delivery Integration

  • Technical Issues. A complex integration process comes with delays, errors, or other problems;
  • Data Security. Sharing sensitive customer data and information with a provider can create security risks;
  • Service Disruptions. These can impact the eCommerce business’s ability to deliver products to customers on time;
  • Compatibility Issues. The provider’s technology and systems may not be fully compatible with your eCommerce platform;
  • Cost Overruns. Unexpected expenses can arise during the process, leading to overheads and potential financial challenges;
  • Customer Dissatisfaction. Less than a smooth integration can cause customer dissatisfaction and negative reviews;
  • Legal and Regulatory Issues. Compliance with regulations governing the shipment of certain products may be a challenge.

What Is The Best Software For Delivery Integration

The best software will depend on the specific needs and requirements of the business, but here are some popular options for DI:

  • ShipStation;
  • Shippo;
  • ShipBob;
  • EasyPost;
  • Ordoro;
  • FedEx Web Services;
  • UPS Developer Kit;
  • USPS Web Tools.

Delivery Integration FAQ

How to get started with delivery integration?

To get started with the eCommerce delivery services integration, identify the specific business needs and research providers to find the best fit. Evaluate available software options and choose the most suitable one for your business’s needs and budget.

Begin the integration process, setting up an account with the provider, configuring the integration software, and testing the integration to ensure it is working correctly. Train employees on how to use the software.

How can we improve delivery success rates?

  • Help users provide accurate and complete address information during the checkout process;
  • Offer multiple delivery options such as next-day, standard, local pickup, etc.;
  • Use real-time tracking, so customers can monitor their package’s progress and make necessary arrangements;
  • Optimize packaging to prevent damage or loss, reducing the risk of failures;
  • Partner with reliable providers with a proven track record of successful deliveries and a strong customer service reputation;
  • Implement notifications to provide customers with updates on their package’s progress;
  • Monitor performance to identify and address any issues quickly.

What is the difference between continuous integration, continuous deployment, and continuous delivery?

These terms are not describing delivery integration for eCommerce directly. However, they can make the process smoother and more efficient.

Continuous Integration (CI) involves integrating code changes from multiple developers into a central repository several times a day.

Continuous Deployment (CD) implies automatically deploying code changes to a production environment once they pass all necessary tests in the development and staging environments.

Continuous Delivery (CD) in eCommerce refers to delivering software changes to the website or platform in a safe, reliable, and sustainable way.

You May Find It Interesting

How to Cut EU Chemical Regulations Compliance Time by 90%

How to Cut EU Chemical Regulations Compliance Time by 90%

Automate REACH, CLP & SCIP compliance with Gepard ECHA Connector. Cut risk, reduce manual work & ensure EU chemical regulation readiness.

Read more
Gepard PIM Product Updates July
3 min read
Gepard Updates

Gepard PIM Product Updates July 2025: Product URL Scraping and More

Our Gepard PIM summer release emerges from a structured development cycle underpinned by thorough technical reviews and measured iteration.

Read more
NEW EPREL CATEGORIES: HOW BRANDS DEAL WITH IT

The EPREL “Gotchas” we’re Already Seeing (and How Teams are Fixing Them)

Learn how brands adapt to the NEW EPREL categories: smartphones/tablets labels, PIM workflows, QR links, audits, fines.

Read more
Gepard Deepens Partnership with Fucida
2 min read
Gepard Updates

Gepard Deepens Partnership with Fucida

The extension equips Fucida with a single, cloud-native backbone for listing, validating, and enriching thousands of SKUs on every present and future Amazon storefront.

Read more
Gepard PIM new Partnership with SOLMAD
2 min read
Gepard Updates

Gepard PIM Announces new Partnership with SOLMAD

Gepard is excited to welcome SOLMAD, an innovative European lighting manufacturer, to our growing community of brand partners.

Read more
Gepard Product Updates [June]
4 min read
Gepard Updates

Gepard PIM June 2025 Product Updates: Smarter Content, Faster Pipelines

Explore Gepard product updates: AI-powered multilingual content, one-click URL scraping, pipeline builder, stability boosts.

Read more
PIM Scalability Issues: Your PIM Shouldn’t Hold Your Business Back

Scalability Issues: Your PIM Shouldn’t Hold Your Business Back

Is your PIM slowing you down? Learn how to scale your product data management and future-proof your eCommerce growth with Gepard PIM.

Read more
Convert Your Product Data From PDF to JSON for Free
2 min read
Gepard Updates

Convert Your Product Data From PDF to JSON for Free

Convert product data from PDF to JSON for free! Save time, reduce errors & streamline listings. Fast, easy tool for retailers, brands & developers.

Read more
​​Gepard PIM: May 2025 Product Demo Recap
3 min read
Gepard Updates

Gepard PIM: May 2025 Product Demo Recap

Discover Gepard PIM’s May ’25 updates: real-time imports, PDF product imports, drag-drop media, inline attribute creation and AI extraction.

Read more
Preparing for the Circular Economy Act 2026

Preparing for the Circular Economy Act 2026

Learn how manufacturers can align with the EU Circular Economy goals by preparing for the Circular Economy Act 2026.

Read more

Let’s Get In Touch

Need to contact us? Just use this form

Gepard Privacy Policy
Success